Shipping policy
At JJ Hat Center, every order is prepared with the utmost care and dispatched promptly. Our logistics team ensures that your hat arrives in perfect condition, ready to be worn.
Delivery Options & Rates
Orders are shipped with trusted carriers such as Colissimo, Chronopost, DHL and UPS. The delivery method will be stated in the order confirmation e-mail, together with a tracking link.
| Region | Standard Delivery | Express Delivery |
|---|---|---|
| France | 2-4 working days €5.95 - free for orders of €150 or more |
1-2 working days €35 |
| Europe | 3-5 working days €9.95 - free for orders of €150 or more |
1-2 working days €40 |
| International* | 5-7 working days €14.95 |
3-4 working days €50 |
* Customs duties are not included and vary depending on the country of destination.
Order Tracking
Once the order has been dispatched, a confirmation e-mail with a personalised tracking link will be sent. Please note that it may take up to 72 hours for the tracking information to be updated by the carrier.
Customers with an account on JJHatCenter.fr can track their order at any time in the Order History section. Selecting the relevant order number provides access to all details, including the tracking link.
Contact
Our customer service team is available to assist. For any questions or requests for assistance, please contact us by e-mail: service@jjhatcenter.com.
